Bolton at Home
Bolton at Home manages approximately 18,200 properties across the borough and we actively involve our customers.
The Challenge
UBI Ltd were successfully appointed by Overbury Plc to manage the Installation of new furniture for Bolton at Home.
Our Solution
UBI Ltd liaised with 8 suppliers to arrange the delivery and installation of their products within the project, dealing with all the logistic detail for each. UBI Ltd liaised with the Bolton at Home's I.T. dept to ensure that the I.T. installation was executed smoothly and in line with the product specifications, agreed a schedule and managed the installation. UBI Ltd dealt directly with all suppliers on Overbury's behalf for non-conformities and delivery shortages.
Customer Feedback
Andrew Trickey – Furniture Manager Overbury Plc.
“This was our first project working with UBI and we were extremely impressed with their enthusiasm and commitment to ensure the project was delivered successfully and problem free. They kept us up to date by sending a daily progress report which was received well by us all and instilled a confidence that we could leave them to the job in hand. Their attitude on site to both Overbury employees and the client was impeccable and I look forward to working with Shaun and the team again soon.”